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You have a question that has not been answered. Please with the "Subject" field select the purpose of your email as much detail as possible:

General question

Have a question for which no other subject is more suitable? Then you can send down IhreAnfrage our service team. Remember also describe your problem as detailed as possible. We will try to answer as quickly as possible all!

About products

If you are not enough of our product on the respective product detail pages or do you have any further questions, then you are right here! Please bear with product inquiries to the exact name of the product, maintenance, mint or canceled. Only then can our service team assigned to their request properly. We will try to help you as quickly as possible.

Question about my order

If you have placed an order, and to have any further questions, we will help them to continue naturally as quickly as possible. If they want to know where their order is just, they can do all of the details about pursuing "your account".
In case there are still unanswered questions, they remember as much detail as possible to describe your problem and the order number (Order Number) of your request must be included. We will try to help you as quickly as possible.

Shipping Problems

By shipping problems can sometimes substantial costs and delays. If you want to know, where your order is, you can give all the details about this track "My Account". We recommend this explicitly, as this problem can be avoided in advance. Please refer any problems first by shipping your item number (if any) in connection with us. In case there are still unanswered questions, they remember as much detail as possible to describe your problem and the order number (Order Number) of your request must be included. We will try weiterzuhelfen you as soon as possible.

Exchange / Return

Of course you have. Purchases are 100% return policy within 14 days If not satisfied we will refund the value of goods or exchange the product free from it for another. Please contact us BEFORE returning to know via e-mail so we can send any important information in advance. We will try to help you as quickly as possible.

Problems with the web

Are there problems with our Homepage.Können you due to server problems or firewall is not sufficient to access our site? Please include your email with your contact information, such as phone / fax. We will contact you very soon get in touch with you or try to solve the problem.

Other

You what's on your mind, it fits into any other category ...? Then out with it - they write to us from the soul ;-)

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